Shipping policy

SHIPPING POLICY

Deliveries will be made within the following territory: Spain (Peninsula and the Balearic Islands) and Europe (European Union) , except for the Overseas Territories, Ceuta and Melilla, and all those territories outside the customs territory of the EU. Any order placed from outside these countries and territories will be canceled automatically.

Shipping costs per order will be as follows:

Spain and Portugal:
  • FREE shipping on orders over €29.00
  • Shipping €3.99 on orders less than €29.00
Rest of EU countries:
  • FREE shipping on orders over €100.00
  • Shipping 9.99 on orders less than €100.00

Except for those cases in which there are unforeseen or extraordinary circumstances or, where appropriate, derived from the personalization of the products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of order confirmation.

If for any reason, attributable to it, LASSIQUE could not meet the delivery date, it will contact the User to inform them of this circumstance and they may choose to go ahead with the purchase by establishing a new delivery date or cancel the order with full refund of the price paid. In any case, home deliveries are made on working days.

If it is impossible to deliver the order due to the User's absence, the order may be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to get it delivered again.

If the User is not going to be at the place of delivery in the agreed time slot, they must contact the chosen courier to arrange delivery on another day.

In the event that 30 days elapse since your order is available for delivery, and it has not been delivered for reasons not attributable to LASSIQUE, LASSIQUE will understand that the User wishes to withdraw from the contract and it will be considered terminated. As a consequence of the termination of the contract, all payments received from the User will be returned, except for additional expenses resulting from the User's own choice of a different delivery method than the least expensive ordinary delivery method offered by the Website. , without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which the contract is considered terminated.

However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on.

For the purposes of these Conditions, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which will be accredited by the signature of the receipt of the order at the agreed delivery address.

The risks that may arise from the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when LASSIQUE receives full payment of all amounts owed in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place at a certain time. after full receipt of the amount to be paid by LASSIQUE.

The shipping service includes transportation exclusively to the building's portal, not including the ride up to the address, the client must take care of it. However, in general, orders are delivered to the door of the address at the carrier's own will, without any existing obligation, provided that the characteristics of the building and the order easily allow it. Assembly is not included in the shipping service.

In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery and/or provision will be understood to be located in the territory of application of Spanish VAT. The applicable VAT rate will be the one legally in force at all times depending on the specific item in question.